Concurrent Session II:
Managing in the Zoom World

Shawn Miller, Kaysi Parke

Monday, May 24
8:00 AM – 9:00 AM HST
11:00 AM – 12:00 PM PDT
11:00 AM – 12:00 PM MST
12:00 PM – 1:00 PM MDT

CPE Credits: 1.2 

Employee Engagement

Program Knowledge:

Session Description

The pandemic has forced many higher education employees to home offices, working remotely and juggling far more work than ever before. The daily struggles of our workforce are growing with unique child care responsibilities, uncertainty with financial pressures, loss of loved ones, a significant reduction in human connection -- all that aside from the stresses of their everyday work. This has caused many to reevaluate their lives, their purpose, their needs, and even their careers in response to our shifting work world. As the pandemic continues, there is a greater need to keep connected with colleagues.

We will explore the basic psychology of human connection in the workplace. In discussing the future of work, we will focus on the great need to create people-centric organizations. Through a mix of stories, examples, and audience interaction we will outline a path forward that will benefit us all. Showcasing how organizations can cultivate emotional connections with employees by putting aside the outdated regulatory approach.

Learning Objectives

  • Describe the changing demographics and expectations of employees and explore how COVID has pushed these changes into hyper-drive
  • Discuss ideas of how to keep teams connected
  • Focus on the emotional well-being of employees

About the Speakers

 Shawn Miller Photo

Shawn Miller
Associate Vice President, Human Resources
Boise State University

Shawn began his career as an employment, labor and education attorney. After practicing law in law firms, Shawn moved in-house and eventually became the human resources director/in-house counsel for a school district in Phoenix. That set the course for his career in human resources. Prior to Boise State University, Shawn was the Human Resources Director at the City of Boise.
However, his greatest rewards come from being a husband and father to five sons. Shawn focuses on driving innovation, leading positive change, and providing top tier customer service to best serve the great employees and students of Boise State.

 Kaysi Parke Photo

Kaysi Parke
Communication and Employee Engagement Specialist, Human Resources
Boise State University

Kaysi Parke is a Gallup-Certified Strengths Coach and the Communication and Employee Engagement Specialist in Boise State’s Human Resources department. With a talent for development and empathy, Kaysi loves helping others realize their talents and assisting them to become the best they can be. She strives to encourage colleagues to bring themselves holistically and authentically to work and capitalize on their natural talents. As an avid communicator, she is reconstructing and implementing a people-focused internal communication strategy at Boise State University. When she isn’t writing, coaching, or paving the way for a robust People Strategy she is an active mother, stepmother, and advocate for blended families.